Summary
This article explains that Group Creation in the ITS-managed Microsoft 365 environment is dependent on creating a team through the Teammate tool, and how that impacts Microsoft products like Microsoft Planner.
Body
Environment
Microsoft 365, Microsoft Teams
Issue
I received the following error message: "(Plan and) Microsoft 365 Group Creation Disabled. You are not a member of an existing group. To create a new Microsoft 365 Group, contact your organization's global admin." What should I do?
Resolution
Group creation for the ITS-managed instance of Microsoft 365 is currently managed through creating a team in Microsoft Teams. Learn more about creating a team in the ITS-managed instance of Teams.
Microsoft products, such as Microsoft Planner, that rely on group creation/membership will require a team to be created in Microsoft Teams before continuing. Please note that the full functionality of the product may not be available due to this dependency.
Additional Information
Need additional information or assistance? Contact the ITS Service Center.