Export a Chat Conversation in Maizey

Environment

U-M Maizey

Issue

How do I export a chat conversation and view exported chat conversations?

Resolution

After creating a Maizey project, you can export chat conversations from within your chat tool. Exported conversations are saved within Maizey for seven days, after which they are deleted.

Export Chat Conversations

  1. Click Options at the bottom of the Chat History sidebar.
  2. Click Export Conversations.
  3. Click the checkbox(es) to select the conversation(s) you wish to export.
  4. Click Export.
  5. Review your selections, and then click Start Export.

Export conversation options with numbered steps shown.

View Exported Chat Conversations

  1. Click Project Exports in the pop-up notification that displays. Alternatively, you can click Options, then click View Exports.

Project Export pop-up notification with Project Exports link circled, and Options menu with View Exports link circled

  1. Locate your saved conversation in the list that displays and click View download url. The exported conversation opens in a new window. 

Additional Information

Need additional information or assistance? Contact the ITS Service Center.

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